POS Play is operated by Codenovate. This policy explains what the app collects, why, and how to get rid of it.
What we collect
- Your profile — email address, and optionally a mobile number and display name. If you sign in with Google we receive your email, name and profile picture from Google.
- Game data — your points balance, POS coins, purchases and a record of how each was earned.
- Advertising identifiers — Google AdMob serves ads in the app and may use your device's advertising ID.
- Location — see the "Location" section below. In short: a city-level estimate from your IP address, and, only if you choose to allow it, your device's location so we can show you offers near you and understand which areas our players are in.
We do not collect your contacts, photos, files, call logs or messages, and we never track your location in the background.
Location
We use location in two ways. The first is automatic; the second is entirely your choice.
- From your IP address (automatic) — when you sign in we estimate your city, state and country from your network address. This is coarse, city-level only, and needs no permission.
- From your device (optional, with your permission) —
parts of the app, such as the Offers tab, can show you offers and
content from shops near you. When you use such a feature the app
asks for location permission. Your phone's permission dialog lets
you choose between an approximate (neighbourhood-level) or precise
location; either works, and you can decline. If you allow it, we
use your location to:
- find and show offers, deals, shops and events near you;
- determine the neighbourhood, area and city you are in;
- personalise which offers and content you see;
- count, in aggregate, how many players we have in each area; and
- help detect fraud and abuse of rewards.
Device location is used only while you are actively using the app, never in the background. You can withdraw the permission at any time in your phone's Settings; the app keeps working and falls back to your city.
Why we collect it
- To create and secure your account
- To keep your progress and coins across devices
- To detect abuse — the earning record is what lets us tell a player from a script
- To show you offers, shops and events near you (only with your permission)
- To understand, in aggregate, which areas and regions our players come from
- To show ads, which is how the app is funded
Who we share it with
We do not sell your data. It is shared only with:
- Google AdMob — ad serving (privacy policy)
- Google Sign-In — authentication, if you use it
Where it is stored
On servers hosted by MonsterASP.NET in the European Union (Germany). Data in transit is encrypted with HTTPS. Passwords are stored hashed and are never readable by us — if you forget one, we can reset it but not tell you what it was.
Deleting your account
In the app: Profile → Delete account.
Without the app: email
support@codenovate.in
from your registered address with the subject
Delete my account. We action it within 30 days.
Deletion is permanent. Your account, points, POS coins, upgrades and transaction history are removed. Nothing is retained in a recoverable form, and there is no undo.
Children
POS Play is not directed at children under 13, and we do not knowingly collect data from them. If you believe a child has created an account, contact us and we will remove it.
Changes
If this policy changes materially we will update the date above and notify users in the app.